Business

Planning to go shopping? Here’s why you need to review the new law first

The old Consumer Protection Act have undergone a series of alterations, making it consumer-centric, thus giving more control.

Overriding the archaic Consumer Protection Act, 1986, The Lok Sabha has passed Consumer Protection Bill 2018, this National Consumer Day. The marketers, and traders will now take a backseat when it comes to trade, with consumers grabbing the steering wheel. Giving more privilege to the ultimate buyers, the government has introduced a series of norms, leading to more autonomy, and dominance of a consumer.

Here’s how the bill brings power in your hands:

  1. Safeguarding from misleading trade practices

Establishing an executive agency-the central consumer protection authority, which will intervene to shield consumers wherever deemed necessary. In matters of unfair trade practices, the agency can order recalling or refunding of products. Another clause states “Any manufacturer or service provider who causes a false or misleading advertisement to be made which is prejudicial to the interest of the consumers shall be punished with imprisonment for a term which may extend to two years and with fine which may extend up to 10 lakh rupees.”

  1. All consumers can now launch a class action suit

With the new law, concept of class action comes into mainframe. With this, the liability of manufacturers, and service providers will be stretched to the entire lot of affected consumers, not restricted to a few.

  1. Damaged product? The seller will be held accountable

Any form of personal harm, damage, defect in marketing, and manufacturing of the product will divert the accountability solely towards the marketer or the producer.

  1. Introduction of consumer mediation cells

A cell dedicated to mediating consumer’s problems, will be attached to consumer commissions at all levels. The bill will not, however, overthrow the prior established structures for resolving consumer disputes, rather it will back them with more authority.

  1. E-commerce transactions are also covered

Also covering online transactions, the new bill will help consumer take legal aid against the seller, if any forgery is recorded. A complaint can be filed electronically or in the consumer court at the place of residence.

  1. The law will be intolerant towards wrongful complaints

A fine of Rs 10,000 to Rs 50,000 will be lodged in the name of the consumer in case of breach of information or wrongful complaint.

The bill is strengthening both the customer, and the administration to have more control over the marketer trade. Ensuring transparency, reduced cost and time of litigation, the new bill will bring better grievance redressal for the consumers.

Neha Nanda

Share
Published by
Neha Nanda

Recent Posts

Bharat Club App Review | Play Games & Earn ₹500 In APK

Do you want to earn a side income? This time the side income trend is…

1 month ago

IPL 2024 Kicks Off In Style: All-Star Teams Prepare to Play for the Cup

The popular sports league, which garners significant viewership from India and abroad, has initiated its…

3 months ago

Lok Sabha Elections 2024: India’s Future Awaits ‘Saath Phase Paar’

The total number of registered voters is more than the combined population of all European…

3 months ago

Scam 2024: The Electoral Bonds Scheme And Its Top Contributors Come to Light

Who paid whom, how much and WHY? These are the general questions that everyone asked…

3 months ago

Centre Notifies Rules for CAA: Stirs the Indian Political Arena Across Different Levels

The new legislation aims to uplift persecuted minorities by granting them Indian citizenship based on…

3 months ago

Centre Notifies Rules for CAA: Stirs the Indian Political Arena Across Different Levels

The new legislation aims to uplift persecuted minorities by granting them Indian citizenship based on…

3 months ago